Right of withdrawal


To exercise the right of withdrawal the customer shall notify trough e-mail, within 30 days from the date of purchase, the intention of returning the purchased goods, indicating:
- the wish to make use of the right granted under Italian Legislative Decree No. 206/2005;
- details of the product for which the right of withdrawal is being applied;

The customer undertakes to check the goods for size and for damage at the time of delivery. In the event of manufacturing defects, the customer shall promptly contact Bicycle Line S.r.l. to agree replacement of the product or refund. Products that have been used or washed will not be replaced unless defects due to faulty workmanship are found which make the product unsuitable for use.

The goods will be replaced or refunded only if returned undamaged, with no repairs, complete with packaging and all internal and external labels together with the receipt of purchase.

Take great care in opening the packaging; avoid using scissors or other objects which could damage the fabric.


If the customer ask to return the goods (not due to defects on the products), or the customer ask to change the size, the choices are as follow:

ORDERS WITH DESITNATION IN ITALY:
1)it's requested a wire transfer of euro 7,00 to Bicycle Line s.r.l. account at:
BANCA POPOLARE FRIULADRIA
Branch 018 in Treviso (TV) - V.le Cairoli 167
BI 05336 CAB 12000 - C/C 30023723
SWIFT CODE BPPNIT2P018
IBAN IT02U0533612 0000 0003 0023 723


The customer should forward the products to the following address:

Bicycle Line SRL
F.A.O.: E-commerce Customer Care
Via Ferrara, 2-4
31030 Dosson di Casier (TV)
ITALY

The costs to return the products are paied by the customer.

2)it's requested a wire transfer of euro 10,00 to Bicycle Line s.r.l. account at:
BANCA POPOLARE FRIULADRIA
Branch 018 in Treviso (TV) - V.le Cairoli 167
BI 05336 CAB 12000 - C/C 30023723
SWIFT CODE BPPNIT2P018
IBAN IT02U0533612 0000 0003 0023 723


At the reception of the payment, Bicycle Line will arrange the collection of the goods at the address indicated in the purchase order or at a different address according to customer specifications.

After we get the products back, we'll organize the shipment of the correct size.


ORDERS WITH DESITNATION OUTSIDE OF ITALY:
1)it's requested a wire transfer of euro 10,00 to Bicycle Line s.r.l. account at:
BANCA POPOLARE FRIULADRIA
Branch 018 in Treviso (TV) - V.le Cairoli 167
BI 05336 CAB 12000 - C/C 30023723
SWIFT CODE BPPNIT2P018
IBAN IT02U0533612 0000 0003 0023 723


The customer should forward the products to the following address:

Bicycle Line SRL
F.A.O.: E-commerce Customer Care
Via Ferrara, 2-4
31030 Dosson di Casier (TV)
ITALY

The costs to return the products are paied by the customer.

2)it's requested a wire transfer of euro 15,00 to Bicycle Line s.r.l. account at:
BANCA POPOLARE FRIULADRIA
Branch 018 in Treviso (TV) - V.le Cairoli 167
BI 05336 CAB 12000 - C/C 30023723
SWIFT CODE BPPNIT2P018
IBAN IT02U0533612 0000 0003 0023 723


At the reception of the payment, Bicycle Line will arrange the collection of the goods at the address indicated in the purchase order or at a different address according to customer specifications.

After we get the products back, we'll organize the shipment of the correct size.

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